Frequently Asked Questions (FAQ)

Getting to Escape By Etiqa

How can I get to Escape by Etiqa?

We are located at Level 16 Menara Etiqa, Jalan Bangsar Utama 1. We are accessible by LRT Bangsar within just two minutes walking distance.

Can I get there by LRT?

Yes, you may stop at LRT Bangsar (Kelana Jaya Line) and walk towards Menara Etiqa. It’s very easy to get here!

Do I have to register at the lobby? What time does the lobby open?

Yes, you have to register at the Menara Etiqa registration counter at level 1 (same floor as Starbucks) first before proceeding to Escape by Etiqa.The lobby opens daily from 8:00am to 5:30pm.

Operating Hours

What are your operating hours?

Our business hours are from 8:45am – 5:45pm (Monday – Thursday) and 8:45am – 4:45pm (Friday). We are closed on weekends and public holidays. However, for members, you may access our facilities 24/7.


Do you provide parking?

Parking is at level G, B1 and B2 and it is only payable by cash.

Method of Payment

What’s your method of payment?

We only accept payment via bank transfer for now. Let’s go green!

Escape Packages

What is a day pass?

Day pass holders may use the open space and our amenities. This is suitable for students, or if you would like to escape from your daily environment.

Can I choose my own hot desk/fixed desk?

Hot desks are on a first come, first served basis (limited only to white chairs)

For fixed desks, you may choose your own dedicated space according to availability.

Is there a deposit for the private office?

Yes, for a rental contract three (3) months and above.

Can we use the common space?

Yes, you may have your “Escape” time at our common space area. Have a coffee!


What kind of events can I do?

Our event space can cater for training, seminars and talks, but it is up to you to be creative!

How do I book for an event?

Please provide us with the date, time and number of attendees so we can check for availability.

What do I have to prepare before the event day?

You may let us know your seating arrangement in the booking form and a copy of the name list for smooth entrance seven (7) days prior to your event.

Are there any restaurants nearby?

Yes, you may proceed to the level 11 food court. There are also nearby restaurants surrounding the building.

Do you provide catering for events?

No, we do not. However, you may bring your own food & beverage but please let us know beforehand. 🙂 If you are bringing in catering, you may have to inform us seven (7) days earlier.

I am bringing quite a number of things for my event, how do I load them to go up?

You may park at the loading bay and use the service lift.

What is the earliest time I can arrive at Escape by Etiqa?

For events, you may reach Escape by Etiqa earliest at 8:30am.

Can I extend my usage of events/meeting rooms?

Unfortunately, you may not extend past your booking time as there will be additional charges.